Q. What is the Country Door Rewards program?
A. Country Door Rewards is a free loyalty program–one of many ways Country Door expresses thanks to frequent customers.
Q. What are the terms and conditions?
A. Country Door Rewards program is offered at Country Door’s sole discretion. Country Door has the right to modify, add or delete any program rules, terms, conditions, benefits or rewards, at any time, with or without notice, even though such changes may affect the value of Gift Certificates or benefits. Country Door reserves the right to cancel participation in the Rewards Program, in the event of fraud, abuse of benefits, or violation of these Terms and Conditions. The Country Door Rewards program has no predetermined end date and may continue until such time as Country Door elects to terminate. Country Door has the right to end the program at any time without providing written notice. Modification of these terms and conditions may only be made in writing by an authorized representative of Country Door. All interpretations of program terms and conditions shall be at the sole discretion of Country Door and such interpretations are binding on you. You are responsible for notifying Country Door of any change of address. Program Gift Certificates may be subject to federal, state or other taxes and such taxes are your responsibility.
Q. Do I need to register for the Country Door Rewards program to earn Benefits?
A. You earn benefits by making purchases at Country Door every time you use your Country Door Rewards email at checkout. To redeem Country Door Rewards, you must register for an account. If you have already registered your email, you do not need to re-register.
Q. Am I eligible for the Country Door Rewards Program?
A. The Country Door Rewards Program is open to legal residents of the fifty (50) United States and District of Columbia who are at least eighteen (18) years of age or older. Void where prohibited by law.
Q. How do I register for Country Door Rewards?
A. Submit your name and email HERE.
Q: Can I opt-out of receiving Country Door Rewards emails?
A. Yes. However, if you opt-out of email communications, you will no longer receive account updates or special offers.
Q. Can more than one person share a Country Door Rewards Program Account / Can I have more than one Country Door Rewards Program Account?
A. There is a limit of one (1) Country Door Rewards Program account per person and per email address, regardless of whether more than one person shares the same email address.
Q. How do I earn Country Door Rewards and Country Door Elite Rewards?
A. Make purchases using your Country Door Rewards account at Country Door.
Q. Is it possible for me to lose access to the benefits I've earned?
A. You will forfeit Country Door Rewards and Country Door Elite Rewards benefits if you do not make a purchase within 12 months of entry into the program or you fail to pay two or more consecutive minimum payments due on your Country Door credit account.
Q. Is there a limit to benefits I can earn under the Country Door Rewards program?
A. No. There is no limit to the Country Door Rewards benefits you can earn. It is based purely on the number of Country Door purchases using your registered email.
Q. Do I need to re-qualify annually for my benefits to continue?
A. Make an approved purchase within 12 months to maintain your member benefits. No other requalification is required.
Q. Does it cost anything to become a member?
A. The Country Door Rewards program is completely free.
Q. How long does my membership last?
A. Country Door Rewards membership remains active as long as the member makes a purchase within every 12-month period.
Q. What are the Country Door Rewards benefits?
A. The Country Door Rewards program currently offers the following benefits:
Country Door Rewards Benefits | Elite Rewards Benefits |
---|---|
Rewards Gift Certificates | Rewards Gift Certificates |
No Annual Fee | No Annual Fee |
Special Discounts | Special Discounts |
ELITE Savings | |
ELITE Surprise & Delight Events |
Q. How do I qualify for Country Door Rewards Elite status?
A. Spend more than $300, net, within twelve months to be granted Elite status. You will receive Elite benefits within 60 days of designation.
Q. How does ELITE savings work?
A. Elite members periodically throughout the year receive an additional 10% off all clearance items. This discount is applied to merchandise total only and is not valid in conjunction with any other offer, promotion, voucher or prior purchase. Certain items may not be eligible for discount.
Q. How do I apply my Rewards Promotional Gift Certificate to my purchase?
A. To redeem online, enter the Promotional Gift Certificate number during the checkout process. When making an order by phone, call 1-800-659-6473 and provide your Certificate number to an associate. When ordering by mail, include your Certificate with your catalog order form. You may apply your Gift Certificate toward merchandise, shipping, tax or any other charge related to an order. We will track the amount of your Certificate that has been redeemed and you may use any remaining amount on future orders. Sorry, Gift Certificates cannot be redeemed for cash.
Q. How many Country Door Rewards can I redeem at one time?
A. You may redeem any number of Country Door Rewards available to you.
Q. I lost my Rewards Promotional Gift Certificate. Can it be reissued?
A. For any questions about your Promotional Gift Certificate, call 1-800-659-6473
Q. Can I transfer my Country Door Rewards Program status to a different Account or Redeem Country Door Rewards for Cash?
A. There is no cash value under the Country Door Rewards Program and Country Door Rewards are not redeemable for cash, transferable or assignable for any reason. Resale of Country Door Rewards is prohibited. Country Door Rewards are non-returnable and non-refundable. Except to the extent required by applicable law, the Country Door Rewards are not redeemable for cash.
Q. Can I apply my Country Door Rewards to an existing purchase?A. No. You can only redeem your Country Door Rewards when you make a new purchase.
Q. Who do I contact with more questions about the Country Door Rewards program?
A. One of our customer service representatives would be happy to answer your questions about the Country Door Rewards program. Call 1-800-341-9477.
Q. What else should I know about the Country Door Rewards program?
A. All redemptions of the Country Door Rewards program are final. Country Door is not responsible for any Country Door Rewards certificates used without your permission or for any lost, stolen or destroyed Country Door Rewards certificates. Country Door may, in its sole discretion, cancel and replace a lost, stolen or destroyed Country Door Rewards certificate, if it has not already been redeemed, with a new Country Door Rewards certificate, as applicable.