Q. What is the Country Door Rewards program?
A. The COUNTRY DOOR REWARDS program is a loyalty program (no membership fees) and one of the many ways that Country Door expresses its thanks to their frequent customers.
Q. Is Country Door INSPIRATIONS and Country Door INSPIRATIONS ELITE the same as Country Door Rewards and Country Door Elite Rewards?
A. Country Door INSPIRATIONS and Country Door INSPIRATIONS ELITE is the same program as Country Door Rewards and Country Door Elite Rewards with the same benefits and rewards, just a new name.
Q. What are the terms and conditions of the program?
A. Country Door Country Door Rewards annual program participation and its benefits are offered at the sole discretion of Country Door. At its sole discretion, Country Door has the right to modify, add or delete any of the program rules, terms, conditions, benefits or rewards, in whole or in part, at any time, with or without notice, even though such changes may affect the value of Gift Certificates or benefits.
Country Door reserves the right to cancel your participation in the Rewards Program, in the event of fraud, abuse of benefits, or violation of these Terms and Conditions.
The Country Door Rewards program has no predetermined termination date and may continue until such time as Country Door, at its sole discretion, elects to designate termination. Country Door has the right to end the program at any time without providing written notice to you.
Modification of these terms and conditions may only be made in writing by an authorized representative of Country Door. All interpretations of program terms and conditions shall be at the sole discretion of Country Door and such interpretations are binding on you.
You are responsible for notifying Country Door of any change of address. Program Gift Certificates may be subject to federal, state, or other taxes and such taxes are your sole responsibility.
Q. How do I receive Country Door Country Door Rewards emails?
A. To receive Country Door emails, please submit your request at www.countrydoor.com/user/full_subscribe_email.jsp.
Q. How can I join Country Door Rewards?
A. When you make a purchase with Country Door (or we approve a purchase using Country Door Credit), you will be automatically enrolled in the Country Door Rewards program. Your eligibility for Country Door Elite Rewards will be reviewed at least quarterly and will be based on your net purchases made with Country Door. ("Net purchases at Country Door"). For purposes of these terms and conditions, the phrase "net purchases" means purchases less returns. Elite status requires an annual minimum of $300 in net purchases at Country Door. Once you reach the qualifying net purchases at Country Door Elite Rewards, your benefits include the benefits associated with the base level Country Door Rewards and the benefits associated with Country Door Elite Rewards status.
You remain eligible to receive benefits associated with Country Door Rewards and Country Door Elite Rewards (subject to the qualifying net purchases at Country Door stated above) as long as Country Door has not revoked your charging or purchasing privileges and you have made a purchase within the past 12 months.
Q. Is it possible for me to lose access to the benefits I've earned?
A. You will forfeit access to Country Door Rewards and Country Door Elite Rewards benefits if you do not make a purchase within 12 months of entry into the program or you fail to pay two or more consecutive minimum payments due on your Country Door credit account.
Q. Do I need to re-qualify annually for my benefits to continue?
A. As long as you make an approved purchase with 12 months you will maintain your member benefits with no other requalification.
Q. Does it cost anything to become a member?
A. The Country Door Rewards program is completely free.
Q. How long does my membership last?
A. Membership in the Country Door Rewards program is active as long as the member makes a purchase within every 12 month period.
Q. What are the benefits of the COUNTRY DOOR REWARDS program?
A. The Country Door Rewards program currently offers the following benefits:
|Country Door Rewards
||Country Door Elite Rewards
|Two $10 Thank You Gift Certificates
||Two $10 Thank You Gift Certificates
|No Annual Fee
||No Annual Fee
||Two Additional $10 Thank You Gift Certificates
||ELITE Surprise & Delight Events
Q. How do I qualify for Country Door Rewards Elite status?
A. Once an Country Door Rewards member cumulatively spends over $300, net, during a single calendar year using their Country Door Rewards account, then he/she will be granted the designation of Country Door Elite Rewards status and receive Elite benefits within 60 days of designation.
Q. How does Elite savings work?
A. Elite members get the most savings. Periodically throughout the year, Elite members will receive the opportunity to take an additional 10% off all clearance items. This discount is applied to merchandise total only and is not valid in conjunction with any other offer, promotion, voucher or prior purchase. Certain items may not be eligible for discount.
Q. How do I apply my Thank You Promotional Gift Certificate to my purchase?
A. To redeem online, enter the Promotional Gift Certificate number during the checkout process. When making an order by phone, call 1-800-659-6473 and provide your Certificate number to an associate. When ordering by mail, include your Certificate with your catalog order form. You may apply your Gift Certificate toward merchandise, shipping, tax or any other charge related to an order. We will track the amount of your Certificate that has been redeemed and you may use any remaining amount on future orders. Sorry, Gift Certificates cannot be redeemed for cash.
Q. I lost my $10 Thank You Promotional Gift Certificate. Can it be reissued?
A. For any questions about your Promotional Gift Certificate, call 1-800-659-6473
Q. How do I receive my Birthday Savings?
A. Sign up to receive your Birthday Savings by going to: www.countrydoor.com/Birthday and providing your birthday and email address. Once your information is on file, you will receive an email with your 20% Off Birthday Savings by the end of the month prior to your next birthday. You can use your Birthday Savings any time during your birthday month.
Expiration date of all promotions will be identified by the offer. Unless otherwise stated, offers are good for one use per customer. Discount is applied to merchandise total only (excludes shipping & processing and taxes, unless otherwise stated. Offers are not valid in conjunction with any other offer, promotion, voucher, or prior purchase. Void where prohibited by law. Country Door reserves the right to withdraw the discount offer at any time.
Q. Who do I contact with more questions about the Country Door Rewards program?
A. One of our customer service representatives would be happy to answer your questions about the Country Door Rewards program. Call 1-800-341-9477.